Tesla and the Social Side of Success
Elon Musk at his Tesla factory is striving to create the world’s most automated manufacturing plant. But, the people side, the social system, is the weak link that is causing Tesla to stumble.
Read MorePosted by Lawrence M. Miller | Apr 3, 2018 | Leadership | 0
Elon Musk at his Tesla factory is striving to create the world’s most automated manufacturing plant. But, the people side, the social system, is the weak link that is causing Tesla to stumble.
Read MorePosted by Lawrence M. Miller | May 5, 2015 | Lean Management, Team Development, Toyota Production System | 0
Coaching is becoming widespread in our organizations with many people claiming to be coaches, but with very different interests and skills. To those implementing lean management it is important to recognize that every manager at Toyota has a coach or mentor. The goals of the coach and the client should be in alignment. There are a number of ways to describe the continuum of relationships between coach and client: from short-term to long-term, from focused on today’s problems to developing strategic systems and culture, from low to high intimacy. For the sake of simplicity I will divide this continuum into three zones: the Blue, Green and Red Zones of Caring.
Read MorePosted by Lawrence M. Miller | Aug 21, 2013 | Corporate Culture, Leadership, Lean Culture, Lean Management, Lean Manufacturing, Organization Design and Process Improvement, Socio-technical systems | 7
When we think of lean our mind first goes to the workings of the Toyota factory. However, the principles of eliminating waste and achieving interruption free flow may be found at an even more profound level in the design of Apple’s breakthrough products and the intuition of Steve Jobs. Reading Walter Isaacson’s recent and excellent biography of Jobs I am struck by the intuitive sense of lean, of flow, of simplicity, that he demanded from both the aesthetics and the technical workings of every product. You would be hard pressed to find an executive with a better sense of the interaction between the social and the technical.
Read MorePosted by Lawrence M. Miller | Aug 7, 2013 | Corporate Culture, Lean Culture, Lean Management, Lean Manufacturing, Toyota Production System | 0
Many leaders worry that their lean implementation efforts are not sustainable and they are too often right! Twenty years ago I worked with the Merck Cherokee Pharmaceuticals plant to design a team based organization. It has sustained over the past twenty years. Of course, it has been modified and evolved. But it has sustained. I know of dozens of cases of significant and positive change that have been sustained. I also know of dozens of cases in which they have not been sustained. The reasons are not complicated.
Read MorePosted by Lawrence M. Miller | Mar 19, 2013 | Corporate Culture, Lean Culture, Lean Health Care, Lean Management, Lean Manufacturing, Organization Design and Process Improvement, Quality of work life, Socio-technical systems, Toyota Production System, Whole-System Architecture | 7
Books on lean management and the Toyota Production System are too often presented as if this system has been a virtual heaven of production efficiency and worker satisfaction. In the author’s enthusiasm, questions about...
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