The behavior of Congress and getting to the edge of the cliff is no mystery. It is a phenomena well known to freshman college students and every mouse or pigeon subjected to behavioral psychology research.
Read MoreThe primary task of a manager is to think. The future success of the organization is dependent upon his or her ability to think clearly, critically, and creatively.
The greatest enemy of continuous improvement is arrogance, particularly on the part of leaders, and the opposite quality of humility is a requirement of learning and improvement.
In my previous post I introduced the idea that there are “big thoughts,” or over-arching cultural principles that are essential to creating a genuinely lean culture. I suggested that the principle of Unity was the first. The second is what I will call the principles of Empiricism and Humility.
Read MoreSome companies have engaged in what they think are “lean implementations” by reducing lean to component parts and experimenting with one component over there, another over here, and a third somewhere else. That is guaranteed to fail. The very idea of reducing lean to its component parts fails to “get it.” I believe that the first principle of meta-lean is what I called in a previous book, The Unity Principle. Honda took this principle to heart and sought to apply it in their U.S. operations.
Read MoreThere are many models of excellent health care service and they have a few elements in common – teamwork and collaboration. Assess the quality of teamwork in your organization.
Read MoreLean Management Systems: The New Modern Management Lean management systems are becoming the twenty-first century standard. Many years ago one of the first books I read on management was Peter Drucker’s The Practice of...
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