Category: Quality of work life

Amazon versus The New York Times

I suggest that both Bezos and those interviewed for the Times article are honestly and accurately portraying the culture as seen through their eyes and their experience. Amazon is straddling the Barbarian and Builder/Explorer stage of my life cycle model. This is a good place to be in an external environment that is filled with rapidly emerging competitors and changing technologies. If you aren’t conquering you are probably about to be conquered!

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Quality of Work Life and the Toyota System

Books on lean management and the Toyota Production System are too often presented as if this system has been a virtual heaven of production efficiency and worker satisfaction. In the author’s enthusiasm, questions about...

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