Category: Whole-System Architecture

Invisible Waste – Removing Friction from the Lean System

There are two words that are keys to eliminating invisible waste in organizations. These are adaptation and alignment. The failure of organizations to adapt to the dynamics of the external landscape and the failure to align internal systems and behavior both result in wasted energy. They both cause friction, friction between the organization and the environment and friction between members of the organization. Whether it is in a mechanical system or in a human system, friction is wasted energy. Too many leaders and change agents fail to address this form of waste.

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Transformational Change vs. Continuous Improvement

(The following was published yesterday in Industry Weeks Continuous Improvement Newsletter.) It may sound like sacrilege to hear someone say that continuous improvement may not always be the right answer. Of course, it is the...

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Transformational Change Management

Getting to Lean – Transformational Change Management is now available on Amazon.

There is continuous improvement, and then there is transformational change. Transformational change involves rethinking the whole-system of the organization, creating alignment to the external environment and among the internal subsystems of the organization.

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Quality of Work Life and the Toyota System

Books on lean management and the Toyota Production System are too often presented as if this system has been a virtual heaven of production efficiency and worker satisfaction. In the author’s enthusiasm, questions about...

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