Category: Organization Design and Process Improvement

Lean Lessons from the Hawthorne Studies

The Hawthorne studies have been a frequent source of misinterpretation over the years. It happens that they also have significant implications for the implementation of lean practices in organizations.

Understanding the research can help one develop a system that is sustainable and not merely a short term boost in performance. The power of feedback, reinforcement and teamwork are the real lessons of Hawthorne.

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Lean Culture and Continuous Improvement Require Enabling Structures

Lean management requires a rethinking of the structure of organizations, the formation of teams, and a “whole-system” understanding of the organizational system. Even how we structure the change process may result in a failure to address the root cause of waste and quality problems.

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