Category: Lean Health Care

Teamwork at the Cleveland Clinic

Today’s New York Times editorial focuses on the advances made at the Cleveland Clinic through the development of teamwork across functions. Having long promoted teamwork, through both formal structures and changes in behavior, it is nice to see its importance recognized in the press.

Read More

Lean Lessons from the Hawthorne Studies

The Hawthorne studies have been a frequent source of misinterpretation over the years. It happens that they also have significant implications for the implementation of lean practices in organizations.

Understanding the research can help one develop a system that is sustainable and not merely a short term boost in performance. The power of feedback, reinforcement and teamwork are the real lessons of Hawthorne.

Read More

The Practice of a Lean Management Systems: Achieving Economic Efficiency and Social Intimacy

Lean Management Systems: The New Modern Management Lean management systems are becoming the twenty-first century standard. Many years ago one of the first books I read on management was Peter Drucker’s The Practice of...

Read More