Tag: change management

Lean Leadership – The Dance to the Rhythm of Challenge and Response

It would be wonderful to believe that simply sharing knowledge of a better way would result in the adoption of that better way. If only we were rational beings. But after assisting dozens of companies with their efforts to institute a lean culture, it is very obvious that the success of those efforts is directly linked to the quality and constancy of lean leadership. Lean Leadership and Lean Culture require very specific actions on the part of leaders and I do not think those actions of been well articulated in previous books and articles. I have attempted to define these actions in my new course on Lean Leadership and Lean Culture and I want to summarize them here.

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Coaching and The Caring Continuum

Coaching is becoming widespread in our organizations with many people claiming to be coaches, but with very different interests and skills. To those implementing lean management it is important to recognize that every manager at Toyota has a coach or mentor. The goals of the coach and the client should be in alignment. There are a number of ways to describe the continuum of relationships between coach and client: from short-term to long-term, from focused on today’s problems to developing strategic systems and culture, from low to high intimacy. For the sake of simplicity I will divide this continuum into three zones: the Blue, Green and Red Zones of Caring.

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Coaching and Culture Change: The Missing Link

If you go through my Team Leadership (Team Kata) course you will quickly be confronted with the strong suggestion that every manager and every team have a coach to lead them through the steps of lean implementation and to provide feedback to the leader and team. But, you ask, where are we going to get all these coaches? Here is a clear answer.

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Leading Change: Nine Keys to Success

There are plenty of books that hold up Toyota or other great companies as a model and essentially say “Be like that!” But for many companies this is a bit like holding up a picture of a bare chested Arnold Schwarzenegger or a bikini clad model and saying “There it is. Be like that!” It should only be so easy. Having a model of a great culture or great body is fine, but getting there is something entirely different. Here are nine keys to successfully leading change.

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Sustainability and Change Management

Many leaders worry that their lean implementation efforts are not sustainable and they are too often right! Twenty years ago I worked with the Merck Cherokee Pharmaceuticals plant to design a team based organization. It has sustained over the past twenty years. Of course, it has been modified and evolved. But it has sustained. I know of dozens of cases of significant and positive change that have been sustained. I also know of dozens of cases in which they have not been sustained. The reasons are not complicated.

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Team Leadership Curriculum & Certificaton

Essential Skills for the New Manager

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