Decision Making Chaos on the Deepwater Horizon
It appears clear now that the Deepwater Horizon, the Transocean drilling rig under contract with BP, suffered from poorly designed decision processes.
Read MorePosted by Lawrence M. Miller | May 31, 2010 | Corporate Culture, Managing Change, Team Development | 2
It appears clear now that the Deepwater Horizon, the Transocean drilling rig under contract with BP, suffered from poorly designed decision processes.
Read MorePosted by Lawrence M. Miller | Mar 24, 2010 | Corporate Culture, Lean Culture, Managing Change | 0
One of the core ideas of Lean Management is the elimination of waste. This usually means eliminating unnecessary tasks, motions, inventory, rework, etc. However, the new challenge for lean management is to improve the efficiency...
Read MorePosted by Lawrence M. Miller | Feb 13, 2010 | Corporate Culture, Lean Culture, Lean Manufacturing | 3
The Washington Post today reports Toyota’s own explanation of their failure. By their own account, they put growth ahead of quality. They did not have the sense of urgency to respond to customer feedback. Again, nothing in this condemns shop floor practices, the essence of the Toyota Production System, or “lean”, rather it condemns the priority and actions of senior managers.
Read MorePosted by Lawrence M. Miller | Feb 11, 2010 | Corporate Culture, Lean Culture, Lean Manufacturing, Managing Change | 3
Last week I was at a client and I was explaining some point of lean culture and I used an example from Toyota. The union president who was in attendance stood up and said “I’ll tell you one thing, you better not tell us to do anything because Toyota did it. Ten people in the past week have come up to me and told me that we aren’t doing anything because Toyota does it.” That about sums up the sentiment out there.
Read MorePosted by Lawrence M. Miller | Nov 1, 2008 | Managing Change | 0
Among other things, and the BIG thing I am working on now is a re-write of the New Capitalism book. So, why am I re-writing? That book had already been through several revisions and it took me a while to realize that the one...
Read More