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The Financial Crisis – Blaming the Person for Failures of the System

Every media outlet has been struggling to assign blame for current financial crisis. Obviously there was greed. There was incompetence. There was dishonesty. There was arrogance. And many other human failures. Politicians have been attacking “greed” by corporate executives. Once again we have discovered that people in high places are mortal souls, mere humans with all of their failings. But, can that be fixed? A good public hanging or two may be helpful, but it is not the cure.

I am once again reminded of W. Edwards Demings’ comment that 95% of quality problems are in the nature of the system and 95% of the time we blame the person and leave the system unchanged. The problem is in the nature of the system, not whether you are a democrat or a republican, spiritual or materialistic. If people don’t start to objectively and seriously analyze and change the system it is only a matter of time before the pattern repeats itself. You can be the most honest person in the world and still incompetent to change the system in a way that will produce better results.

I am disappointed that the presidential candidates have not helped the public understand the problem more clearly. It is simple. The free enterprise system is like sports. You have competitors on the playing field and they are free to compete. But, every sport has referees, lines on the field, a rule book, and the whistle blows immediately with violations of the rules. Take the referees off the field and you will soon have chaos, broken bones, and a demoralizing contest. A good system of rules does not destroy competition, it enhances competition.

The cause of the current crisis is first, a failure to enforce rules. Second, the current rule book was written to maintain orderly play on a landscape that has changed dramatically. The landscape of competition is now an electronic global playing field in which corporations morph from investment banks to banks, from hedge funds to who knows what, and invent new products with great sounding names and no warning labels as quickly as they can see an advantage in the rules.

So, without attempting to rewrite the rule book, how does the system need to change?

The success of the next president and congress will not be determined by their ability to recognize personal failings, but rather to redesign the system of rule governed behavior.

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