Team Leadership – Leading High Performing Teams

This course is an effort to solve both of those problems. Self-paced online learning, supplemented by in-house coaching, is the answer. The intention is that team members and team leaders, both natural work teams and management teams, go through the online learning and are then assisted by an internal coach. The coach focuses on helping the teams do the deliverables that are suggest with each section. It is an action-learning model – learn, do, receive feedback, learn more, do, etc.

I recommend that the course be a six month to one year curriculum for teams. While going through the course they will develop a scorecard, interview their customers, map their work process, eliminate waste and variances, learn three problem solving models, develop standard work, and solve human performance problems, and develop facilitation and listening skills. It will create change through real world experience.

Here is the Curriculum and Coaching Map

 

The first section of the course focus on organizing the team, establishing a charter with roles, responsibilities and process definition.

The second section is the Improvement Kata, gathering the facts of performance, interviewing customers, setting targets and gradually moving from the current state to an ideal future state through continuous problem solving and experimentation.

The third stage is to standardize the team practices, methods proven successful through experimentation, and developing the skills of team facilitation and interpersonal communication.

There is a lot of material in the course and students or teams may skip around, go back to sessions as needed, and use attached materials.