Category: Team Development

Coaching and The Caring Continuum

Coaching is becoming widespread in our organizations with many people claiming to be coaches, but with very different interests and skills. To those implementing lean management it is important to recognize that every manager at Toyota has a coach or mentor. The goals of the coach and the client should be in alignment. There are a number of ways to describe the continuum of relationships between coach and client: from short-term to long-term, from focused on today’s problems to developing strategic systems and culture, from low to high intimacy. For the sake of simplicity I will divide this continuum into three zones: the Blue, Green and Red Zones of Caring.

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Coaching and Culture Change: The Missing Link

If you go through my Team Leadership (Team Kata) course you will quickly be confronted with the strong suggestion that every manager and every team have a coach to lead them through the steps of lean implementation and to provide feedback to the leader and team. But, you ask, where are we going to get all these coaches? Here is a clear answer.

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Lean Training: An Efficient Solution

The problem for most organizations developing lean management is two fold: first, how to change the culture in a significant way, in a reasonable period of time; and second, how to provide the needed training to a large number of people in a consistent and quality manner. Team Kata is an effort to solve both of those problems.

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Social Capital: Families and Teams Form the Social Capital of Our Culture

Healthy families in which there is high trust result in high academic performance. This is “family social capital.” Similarly, the team at the first level is the foundation of social capital in the organization. This social capital is a key factor in generating continuous improvement and achieving high job satisfaction and retention of employees.

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