Strategy Execution – The CEO’s Greatest Challenge

Posted on Leave a commentPosted in Agile, Corporate Culture, Lean Management, Organization Design and Process Improvement, Strategy Execution

Research by the Conference Board and by researchers reporting in the Harvard Business Review (March 2015) report that the execution of strategy is their greatest concern. The Conference Board’s recent Survey of CEOs revealed that chief executives are so concerned about strategy execution that they rated it as both their number one and number two most challenging issue. Agile Strategy Execution is a solution to the problem.

Get the Most from Your Teams: Optimize Autonomy and Self-Control

Posted on 1 CommentPosted in Leadership, Lean Culture, Lean Management, Organization Design and Process Improvement, Toyota Production System

Many organizations are not gaining the potential benefits of teams in the workplace due to misunderstandings about team autonomy and self-control. This is a critical issue in organization design and leadership today. Let’s clarify both the benefits and the determinants of team autonomy.

Leading Change: Nine Keys to Success

Posted on 5 CommentsPosted in Corporate Culture, Leadership, Organization Design and Process Improvement

There are plenty of books that hold up Toyota or other great companies as a model and essentially say “Be like that!” But for many companies this is a bit like holding up a picture of a bare chested Arnold Schwarzenegger or a bikini clad model and saying “There it is. Be like that!” It should only be so easy. Having a model of a great culture or great body is fine, but getting there is something entirely different. Here are nine keys to successfully leading change.

The Intuitive Lean of Steve Jobs

Posted on 7 CommentsPosted in Corporate Culture, Leadership, Lean Culture, Lean Management, Lean Manufacturing, Organization Design and Process Improvement, Socio-technical systems

When we think of lean our mind first goes to the workings of the Toyota factory. However, the principles of eliminating waste and achieving interruption free flow may be found at an even more profound level in the design of Apple’s breakthrough products and the intuition of Steve Jobs. Reading Walter Isaacson’s recent and excellent biography of Jobs I am struck by the intuitive sense of lean, of flow, of simplicity, that he demanded from both the aesthetics and the technical workings of every product. You would be hard pressed to find an executive with a better sense of the interaction between the social and the technical.

Invisible Waste – Removing Friction from the Lean System

Posted on Leave a commentPosted in Corporate Culture, Leadership, Lean Culture, Lean Health Care, Lean Management, Lean Manufacturing, Organization Design and Process Improvement, Organizational Behavior Management, Toyota Production System, Whole-System Architecture

There are two words that are keys to eliminating invisible waste in organizations. These are adaptation and alignment. The failure of organizations to adapt to the dynamics of the external landscape and the failure to align internal systems and behavior both result in wasted energy. They both cause friction, friction between the organization and the environment and friction between members of the organization. Whether it is in a mechanical system or in a human system, friction is wasted energy. Too many leaders and change agents fail to address this form of waste.

Transformational Change vs. Continuous Improvement

Posted on 6 CommentsPosted in Corporate Culture, Lean Culture, Lean Management, Organization Design and Process Improvement, Socio-technical systems, Toyota Production System, Whole-System Architecture

(The following was published yesterday in Industry Weeks Continuous Improvement Newsletter.) It may sound like sacrilege to hear someone say that continuous improvement may not always be the right answer. Of course, it is the core process of lean management. But, there are times when more significant and more rapid change is required – sometimes revolution rather than evolution is […]

“Respect for People” and “The Design of the System”

Posted on 16 CommentsPosted in Corporate Culture, Lean Culture, Lean Management, Lean Manufacturing, Organization Design and Process Improvement, Organizational Behavior Management, Socio-technical systems, Toyota Production System

Michel Baudin, a fellow blogger and author, posted a video link of a panel discussion that included Jeffrey Liker (The Toyota Way, Toyota Leadership) in which British consultant John Seddon makes the comment that “This respect for people stuff is horse shit.” Seddon argues that what leads to improvement is the system and not an intervention to respect or deal better with the people. Respect for people is the result, not only of personal patterns of communication, but also the result of the nature of the system.

Transformational Change Management

Posted on Leave a commentPosted in Corporate Culture, Lean Culture, Lean Health Care, Lean Management, Lean Manufacturing, Organization Design and Process Improvement, Socio-technical systems, Toyota Production System, Whole-System Architecture

Getting to Lean – Transformational Change Management is now available on Amazon.

There is continuous improvement, and then there is transformational change. Transformational change involves rethinking the whole-system of the organization, creating alignment to the external environment and among the internal subsystems of the organization.