Tag Archives: quality problems

Last week I was at a client and I was explaining some point of lean culture and I used an example from Toyota. The union president who was in attendance stood up and said “I’ll tell you one thing, you better not tell us to do anything because Toyota did it. Ten people in the past week have come up to me and told me that we aren’t doing anything because Toyota does it.” That about sums up the sentiment out there. Continue reading →