The following link is to a survey on Lean Culture and Leadership Factors. The purpose of this survey is to gather data on how you perceive the success of your organization in creating lean culture and how important you feel are each of the component factors (trust, problem solving, customer focus, process improvement, motivation, etc.). The survey is anonymous and I will publish the results for the benefit of all those who participate. It will provide data on which factors are most important and the progress that those engaged in implementing lean are making on each factor.
I estimate that it will take 15 minutes to complete the survey. On the first page, there are four demographic questions (are you in manufacturing, health care; how far along are you in your lean journey, etc?). These will enable me to sort the answers to determine whether those in manufacturing perceive their culture and priorities differently than those in healthcare, services, etc. Please hit the “NEXT” button at the bottom of this page to take you to the body of the survey.
On the second page there are about sixty multiple choice questions… but not really. There is a question that asks you to evaluate how well your company is doing on a factor, and then there is a question that asks how critical do you think this factor is to the success of your lean effort. In other words, there will be a question asking how well managers engage employees in problem solving, then a question that asks you to rate how important this factor is to the success of your lean effort. Once you have done one or two questions, it will go quickly. At the end there are a couple optional open-ended questions.
I think this survey will be helpful to you by providing data on which human or cultural factors are most important to your lean implementation. You can then use this to guide your internal managers or clients. I very much appreciate your contributing to this survey that will be of benefit to everyone.
http://www.surveymonkey.com/s/8XGHCQP
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